Knowledge Quiz batch 150

How are you today?

• i'm ready to go Home

• Super Good!

• #happyhere

• I'm Hungry

It's GWP (Gift with purchase) stackable with promotional discounts?

• True

• False

what are the cancellation fees if customer has service agreement and gift with purchase?

• $20 per remaining month

• $20 per remaining month + cancellation fee of GWP

• $30 Per remaining month + cancellation fee of GWP

• $15 per remaining month

When will the partial charges/credits would apply?

• make changes on the account

• adding service

• cancel the services

• All of the above

which options do we have for security services?

• Self Monitoring Plans

• Pro-monitoring

• CMS

• All of the above

if the customer has PIK TV does they can rent VOD?

• TRUE

• FALSE

What it's the price of the 300 mins to US and Canada LD?

• 17

• $17

• $9

• $25

Can we waive late payment fees?

• True

• False

Do all copper customers qualify for internet 150 ?

• False

• True

When a customer wants to make a payment, what can we do?

• Take the payment ourselves

• Transfer to CAM

• Call EMT

• Self Serve Option on my Telus