FORMAL LETTER

Start a formal letter with

• Dear Sir or Madam,

• Dear John,

• To whom it may concern,

• Dear Mr Lubby,

In the introduction of a formal letter you must

• give your name and address

• state the reason for writing the letter

• ask the reader to keep in touch

A formal letter should start with the senders address.

• true

• false

In a formal letter which is the correct date format?

• 03.04.20

• 3rd April 20

• 3rd April 2020

• 3rd April

Idioms and slang are okay in...

• Informal letters / e-mails

• Neutral letters / e-mails

• Formal letters / e-mails

When do we use the phrase: "I am very grateful for..."?

• To ask for a response

• To apologize

• To thank

• To suggest or invite

When do you use the phrase "Yours sincerely"?

• In formal letters when you know the name of the person

• In formal letters when you don't know the name of the person

• In any kind of formal letter

• Only in business letters

What appears at the very top of the letter and contains the sender's address?

• The cool part

• The top

• Heading

• Body

Whose address is contained in the letter's HEADING?

• The sender's

• The receiver's

• Both the sender's & the receiver's

• Nobody's address should be in the heading.