May cycle 1

When my route booking option will automatically be disabled?

• after 24 hours.

• after 2 hours.

• after 12 hours.

• after 20 hours.

"Captain can change the address only in offline - can not change the address in online" True or false?

• True

• false

• May be

Captain unable to login error showing "Maximum device limit exceeded!" what needs to be done on call?

• Inform the captain that you are already logged in on 4 other devices using the same account. Please use the same device you used before to login. always use only your own device to login your account.

• Inform captain to upgrade

• Inform captain to clear cookies and caches

• None of the above

Captain is unable to go on duty what need to be done on call ?

•  suggest captain to update the captain app in the playstore

• Captain will get the screen displayed as “Use Your Location” ask to allow all the time

• Inform the captain to move into the operation area of city limits.

• All the above

Unable to get OTP, what needs to be done on call?

• Ask the captain to Select arrive option after reaching pick up location

• Ask captain to clear caches cookies

• Ask captain to continue ride without taking OTP

• Ask the captain to call help and support

When Captain will be eligible for cancelation fees?

• Distance time threshold must be met.

• Order status must be marked as arrived.

• Captain must travel in the Rapido route and the travel direction should be towards the pickup location.

• All the above

Captain activation is May 3rd call landed today(16th May) , the captain agreed to take ride tomorrow since captain is out of town , what will be the disposition ?

• Disposition: Not interested Sub disposition :

  Out of town

• Disposition: interested Sub disposition :

  Out of town

• Disposition: Not interested Sub disposition :

  More than 14ltr or days

• Disposition: interested Sub disposition :

  More than 14ltr or days

HOW to add a bank account / update a new bank account details.

• Go to Menu > Click on Earnings / Redeem > Select wallet and Click on Redeem > select the “Bank” / “UPI Account” to add the required details then click on “CONFIRM”.

• Go to Menu > Click on Earnings / Redeem > select the “Bank” / “UPI Account” to add the required details then click on “CONFIRM”.

• Go to Menu > Redeem > Select wallet and Click on Redeem

• Call help and support

Week Redeem will be calculated from ?

• Monday to Sunday.

• Tuesday to Monday

• Sunday to Sunday.

• Sunday to Monday.

how to turn ON / OFF the Automatic redeem option.

• Go to Menu > Click on Earnings > Click on “Automatic Money Transfer” > Click on “TURN ON” or “TURN OFF” at the bottom of the screen.

• Call help and support

• Go to Menu > wallet > Click on “Automatic Money Transfer” > Click on “TURN ON” or “TURN OFF” at the bottom of the screen.

• Go to Menu > Click on Incentive > Click on “Automatic Money Transfer” > Click on “TURN ON” or “TURN OFF” at the bottom of the screen.