Marketing Comprehensive Review

What's ethics all about?

• An ethnic minority
• A person who's a bit daft
• Morally correct behavior

• Making lots of money out of customers, bleeding them dry!

Business do not have the responsibility to treat their employees fairly.

• True
• False

In the long run, ethical integrity will keep customers coming back to a business.

• True
• False

Customers associate a socially responsible business with trust and integrity, so they are more comfortable dealing with such a business.

• True
• False

The government agency that is responsible for enforcing safety regulations in the workplace is

• CDC
• OSHA
• DOT
• FAA

Safety is the responsibility of?

• Owner of the facility
•  Veterinary Technician
• Veterinarian
• Everyone

Employees who act ethically have the traits

• Honest, late, irresponsible, trustworthy
• Confidential, dependable, trustworthy, prompt.
• Get along with others, late, honest, respect others property

Taking money from a cash register, taking goods from a store without paying for them, using company money to pay for personal items or entertainment on a business trip would be considered ________

• Ethical
• Unethical

Treating your employer, coworkers, customers fairly, openly and with honesty would be considered _________

• Ethical
• Unethical

What is a consequence of treating workers unfairly?

• Low morale
• High production
• Low turnover rate
• Creating more profits