
CFE (SAS)
Authored by being survivor
English
1st Grade
Used 2+ times

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15 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How many steps of customer interaction comes under CFE
Four
Five
Six
Seven
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
CFE Stands for?
Customer Focus Engagement
Customer First Engagement
Customer First Enemy
Counter Focus Engagement
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In FAB, A stand for
Additional
Advance
Advantage
Advice
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
1:2 Business Rules says_____
1 CSA will attend 2 customers simultaneously
2 CSAs will attend 1 customer simultaneously
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which items is not a part of Sales Kit?
Pen
Mirror
Sanitizer
Loupe
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which is the 5th step of Customer Interaction?
Presentation
Handling Objection
Billing
Understanding Needs
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Greet Customer within ___ seconds
1.5
10
12
15
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