CFE (SAS)

CFE (SAS)

1st Grade

15 Qs

quiz-placeholder

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CFE (SAS)

CFE (SAS)

Assessment

Quiz

English

1st Grade

Practice Problem

Medium

Created by

being survivor

Used 2+ times

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15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How many steps of customer interaction comes under CFE

Four

Five

Six

Seven

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

CFE Stands for?

Customer Focus Engagement

Customer First Engagement

Customer First Enemy

Counter Focus Engagement

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In FAB, A stand for

Additional

Advance

Advantage

Advice

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

1:2 Business Rules says_____

1 CSA will attend 2 customers simultaneously

2 CSAs will attend 1 customer simultaneously

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which items is not a part of Sales Kit?

Pen

Mirror

Sanitizer

Loupe

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which is the 5th step of Customer Interaction?

Presentation

Handling Objection

Billing

Understanding Needs

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Greet Customer within ___ seconds

1.5

10

12

15

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