1st Session QCOE AEM Quiz

Which best summarizes below values :

1. Understanding the customer needs

2. Treat the next business process or production step as a customer

3. Never sent defective parts to them.

• End-User is the most critical customer

• Quality gates are critical to customer

• The next process is your customer

• Ensuring 100% inspection in every business process

Select the σ level of 1.66 CPK Value

(You may select more than 1 answer)

• 3σ

• 4σ

• 5σ

• 6σ

Supplies Operations is committed to satisfy applicable requirements to provide highest quality products to our customer and Partners.

We are committed to quality, focusing on continual process improvement through a quality management system in accordance with the ISO9001:2015 Quality standard.

What does the statement above represent?

• Supplies Operations Quality Vision

• Supplies Operations Quality Mission

• Supplies Operations Quality Objective

• Supplies Operations Quality Policy

Select the 3 KPI of Time To Resolution from below

• Time to contain

• Time to recall

• Time to fix

• Time to close

What type of changes requires FFF Change Request?

( You may select more than 1 answer )

• Manufacturer change location from Penang to Johor Bahru

• Z-height placement of die is changed

• Document updated with latest curator

• Adhesive thawing time is changed

• E-Test software change