
scorpions 2.0
Quiz
•
Professional Development
•
Professional Development
•
Practice Problem
•
Medium
Gerardo Hormiga
Used 2+ times
FREE Resource
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10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The category for waving late fees for Payment allocation complaint i
National Disaster
Error
Goodwill
Escalations to CAT
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The Early inbound extension is
610
1441
802
801
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The activity code for a follow up call from Home is
ICHF
ICOF
ICAO
ICYO
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
THE CAPITAL ONE CREDIT CARDS PHONE NUMBER IS
1-800-946-0332
911
1-800-227-4825
1-844-220-6451
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
THE MINI-MIRANDA STATEMENT IS
This is an attempt to get your account current. Any information obtained will be used for that purpose.
Give me your money or I will report you to the CBR
This line is being recorded for security purposes
This is an attempt to collect a debt. Any information obtained will be used for that purpose.
6.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Can you tell us what caused you
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The extension for a collections US Associate is
1441
610
1444
1408
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