T3 Knowledge Check

True or False: People Training System (PTS) is a set of components that aims to effectively and efficiently transfer knowledge and skills to store team through consistent execution of each PTS component.

• True

• False

The following are the components of People Training System (PTS). Select all that applies.

• Training Team

• Training Materials, Tools, and Facility

• Training Framework and Methodology

• Training Monitoring and Evaluation

The Training Team in the store must be _______ and _________ to effectively and efficiently conduct technical training to the store team members.

• Complete, Organize

• Skilled, Organize

• Complete, Competent

• Competent, skilled

True or False: PTS Training Materials, Tools and Facilities must be Complete, Available, Functional and Standard in the store.

• True

• False

The following are the members of Store Training Team, except:

• Restaurant Manager/OIC

• Assistant Restaurant Manager

• Station Crew Trainers

• Crew Trainee

What are the two Training Materials needed for People Training System (PTS)?

• Trainer's Kit and Trainee's Kit

• Laptop, Internet, Printer and Hard Drive

• Tools and Utensils, Equipment

• Raw Materials

True or False: PTC Model is a simplified and targeted approach in conducting technical training in the store.

• True

• False

True or False: Using the PTC Model, the trainer will be guided in what to prepare, how to train, and when to coach.

• True

• False

Under PTS Component 4, __________ is done on a periodic basis to measure if the objectives are met and the knowledge and skills are demonstrated.

• Monitoring

• Evaluation

• Action Planning

• Performance Appraisal

A tool use to monitor, evaluate, and ensure completeness and conformance of the store to People Training System.

• PTS Implementation Tracker

• PTS Summary Report

• IFC Certification Tool

• Training Plan