Product knowledge Test -Week 4 _May’23

To avail Cab Subscription plan how much should captain pay ?

• 500

• 590

• 300

• 200

What is the TAT Post Filling "Magicpin escalation" form for Live order Issue

• 10mints

• 8mints

• 5mints

• 1hr

how to turn ON / OFF the Automatic redeem option.

• Go to Menu > Click on Earnings > Click on “Automatic Money Transfer” > Click on “TURN ON” or “TURN OFF” at the bottom of the screen.

• Go to Menu > wallet > Click on “Automatic Money Transfer” > Click on “TURN ON” or “TURN OFF” at the bottom of the screen.

• Go to Menu > Click on Incentive > Click on “Automatic Money Transfer” > Click on “TURN ON” or “TURN OFF” at the bottom of the screen.

• None of the above

How to add a bank account / update a new bank account details.

• Go to Menu > Click on Earnings / Redeem > select the “Bank” / “UPI Account” to add the required details then click on “CONFIRM”

• Go to Menu > Redeem > Select wallet and Click on Redeem

• Go to Menu > Click on Earnings / select the “Bank” / “UPI Account” to add the required details then click on “CONFIRM”

• Go to Menu > Click on Earnings / Redeem > Select wallet and Click on Redeem > select the “Bank” / “UPI Account” to add the required details then click on “CONFIRM”.

Week Redeem will be calculated from ?

• Monday to Sunday.

• Sunday to Sunday.

• Tuesday to Monday

• Sunday to Monday.

In which scenario captain is not able to change city

•  if the wallet balance is Negative.

• Captain live location is not in requested city

• All the above

How to disable the B2b services in the captain’s application.

• Main menu > Service manager > Active services > Choose the service to be disabled > Turn off the toggle button > Choose the right reason

• Main menu > Service manager > Active services > Choose the service to be disabled > Turn off the toggle button > Choose the right reason > Tap on Submit.

• Main menu > Service manager > Turn off the toggle button > Choose the right reason > Tap on Submit.

• There is no option in the captain App

In Rapido do we have platform charges for CAB’s

• only Rs15

• As per the City rate card

• 12%

• None of the above

How many times can we don the adjustment to the captain in a week under “customer not paid & customer paid less amount

• 2 times

• 1 time

• Each scenario one time

• None of the above

Is Fitness Certificate is mandatory document for Cab onboarding  

• YES

• NO