(MICE) Telemarketing

1. Which of the followings is NOT the goals of Telemarketing? GOAL OF

• Exhibit space sales

• Bargaining

• Sales presentations

As to telemarketer qualification, which of the statement is CORRECT?

• Telemarketing can be outsourced.

• Anyone can be can be engaged in telemarketing..

Which of the following statement is CORRECT?

• The most effective use of telemarketing is the combination with DM.

• Direct mail has better results than emails.

Which of the following statement is INCORRECT?

• A final critical step in any telemarketing campaign is follow-up.

• An interested customer should be contacted within an hour by a call or a visit.

Which of the following statement is INCORRECT?

• The total number of attendees at an event is the critical measure of many exhibitors.

• ROI means Return on Investment.