Breach in security

Which of the following is an example of a security breach?

• Misplacing a stapler

• Unauthorized access to confidential files

• Forgetting to lock a cabinet

• Misplacing personal belongings

If there are broken or malfunctioning equipment in the workplace, employees should:

• Continue using it until it's fixed

• Notify a qualified technician and place a sign on it

• Ignore it and use alternative equipment

• Try to fix it themselves

Who should be notified about the presence of strange or suspicious persons on the premises?

• Co-workers

• Security and management

• Human Resources department

• IT staff

What is an example of an important security issue to report in a hospitality workplace?

• Employee conflict

• Unusual cash movements

• Customer complaints

• Stock replenishment

Which of the following is a potential security breach related to workplace documents?

• Misplacing office supplies

• Unauthorized document access

• Excessive document printing

• Document filing errors

Which of the following is a potential security breach related to key access in a hospitality workplace?

• Misplacing office keys

• Unapproved changes to the employee schedule

• Unauthorized access to customer data

• Key theft or duplication

What should be done if unidentified persons are found in restricted areas of a hospitality workplace?

• Ask them to leave politely

• Ignore the situation and continue working

• Report it to the supervisor or manager

• Offer them assistance and guide them around

How can businesses monitor people to enhance security in a hospitality workplace?

Choose 3 practical strategies

• Encourage employees to be vigilant and report suspicious activities

• Use fingerprint scanners for employee identification

• Restrict access to certain areas through keycard systems

• Conduct regular staff meetings to address security concerns

When faced with a bomb threat over the telephone, what should staff members do?

• Ignore the threat and continue with regular duties

• Respond with abusive language to the caller

• Record all information without interrupting the caller

• Hang up immediately

Why is it important to listen carefully to the voice of the bomb threat caller?

2 Answers

• To gather evidence for legal purposes

• To identify the caller's accent or dialect

• To determine if the caller is anxious or stressed

• To make the caller feel more uneasy