RampUp ADX201

Universal Containers has set the organization-wide default settings for accounts to private. Amy and Bob are on separate sales teams but are assigned to the same role in the hierarchy. Amy is a member of the "Sales West" public group and needs access to all accounts owned by Bob, a member of the "Sales East" public group. How would Amy obtain access to only Bob's accounts?

• Add Amy to the "Sales East" public group.

• Create a sharing rule between the "Sales West" and "Sales East" public groups.

• Add Amy to the role above Bob in the role hierarchy.

• Add Amy to Bob's default account team.

A system administrator has gotten a request from the Accounts Payable team for new fields to capture additional details on customer contracts. There are several standard fields on the contract object already that be could possibly be used instead of creating new fields. What customization options are available for those standard fields? (Choose two answers.)

• Delete standard fields

• Change the field type of standard fields

• Remove non-required standard fields from a page layout

• Rename standard field labels in the user interface

A system administrator at Universal Containers incorrectly imported a set of lead records from a .csv file they received from the Marketing Manager. They need to remove some of the records from Salesforce quickly before users begin to work with the incorrect records. Which tool should the administrator use to complete the task?  (Choose two answers.)

• Salesforce roll-back

• Data loader

• Mass Delete

• Import Wizard

The Marketing team at Universal Containers is responsible for creating new leads and distributing them to different regional sales groups for qualification.

How can a system administrator automate this process?

• Create a queue for the marketing team and a flow to notify the team each time a lead is assigned to the queue.

• Create a queue for each regional group and a lead assignment rule to route leads to the queues.

• Create a default sales team for each regional group and a lead assignment rule to route leads to the default sales team.

• Create a queue for each regional group and a validation rule to enforce that the leads are assigned to the correct group.

What does the report type determine when a new report is created? (Choose two answers.)

• The objects included in the report

• Whether the report can be displayed in a dashboard

• The default columns in the report

• Whether the report can contain a chart

Universal Finance has segmented its customer base into two categories: High Wealth and Retirement. High Wealth accounts should be visible to the High Wealth sales team members only. Retirement accounts should be visible to all sales users.

How can a system administrator accomplish this?

• Create a new profile for Retirement sales team members and remove read access to High Wealth account records.

• Set the organization-wide default sharing to private and create sharing rules to share High Wealth accounts with the High Wealth team members public group and Retirement accounts with all sales users.

• Create a new record type for the High Wealth accounts and share the record type with High Wealth sales team members.

• Set the organization-wide default sharing to public read-only and create a sharing rule to limit access to High Wealth accounts.

An administrator needs to prevent users from exporting reports. Which tools could the admin use to accomplish this request? (Choose two answers.)

• User Record

• Permission Set

• Profile

• Muting Permission Set in Group

A system administrator is creating new user records for a new hire class starting next week for the Service team. The first few records created with no issues, but this last one is not saving properly. What could be the issue? (Choose two answers.)

• The username is not unique.

• 1. The time zone is different from the corporate default.

• The Manager field is left blank.

• A license is not available.

Universal Containers set the organization-wide default settings for account to private. The system administrator has added a new role to the role hierarchy. Users assigned to the new role need read access to accounts owned by other members of the role. How can an administrator accomplish this?

• Select Grant Access Using Hierarchies for accounts.

• Add the role to the account teams.

• Create an account sharing rule.

• Create a public group for the role.

The Support team has a case record type for refund requests. The account owner should be notified when a refund request is entered for one of their accounts. What tool would the administrator use to fulfill this requirement?

• Assignment Rules

• Flow

• Chatter Post

• Escalation Rules