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Dealing with incoming calls

Authored by Hamaweeyah Sencharoen

English

9th - 12th Grade

Used 2+ times

Dealing with incoming calls
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6 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

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1.....book table for dinner

try his office

put through restaurant

connect his voicemail

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

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2.....speak with manager

try his office

connect to reservations

connect to his voicemail

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

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3.....leave message for Ms Li

connect to reception

put through reservation

leave a message on voicemail

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

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4. .....speak to Mrs. Barras in 745

take a message

book a table

put through her room

5.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

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5.....book a room

hold the line

connect to reservations

have name/ contact number

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

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6.....the manager is not in the office

have name/contact number.

hold a room

reserve a room

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