Listening Techniques Quiz

What is Active Listening?

• Picking up sounds with our ears

• Hearing the what the speaker has said

• Is the process of understanding fully what the speaker has said both in content and feelings

• Understanding some of the words the speaker said

Listening technique that means blocking out distraction and focus on the person who is speaking.

• Be Here Now

• Paraphrase what you hear

• Convey attentiveness with body language

Listening technique that means repeating in your own words what your heard to verify that you understand the person speaking

• Convey attentiveness with body language

• Be hear now

• Paraphrase what you hear

Listening technique showing that you are attentive to what the speaker is saying.

• Be hear now

• Paraphrase what you hear

• Convey Attentiveness with body language

What behaviors do we display that shows others we are not listening actively?

• Interrupting

• Doing something else

• Responding with irrelevant comments or giving inappropriate answers

• All of the above

What would others think if you show them that you are not listening?

• Display a lack of respect

• May create misunderstanding

• Makes the other person feel unvalued

• All of the above

Stage of the listening process in which the listener provides verbal and/or non-verbal reactions.

• Receiving

• Understanding

• Evaluating

• Responding

How many stages are there in the Listening process?

• 3

• 4

• 5

• 10