How to Greet Clients

When greeting a client for the first time, you should let the client know you name and what you do. 

• True

• False

Greeting clients to shows your friendliness and builds good rapport.

• True

• False

It is important to make eye contact and smile when greeting a client. 

• True

• False

When greeting a client, you should walk away from the client. 

• True

• False

Answer explanation

False: you should be standing in one spot to greet the client to show your friendliness.

 Sara a behavior analyst is meeting a client for the first time. When the client arrives she opens the door and only says hello before starting the task. Sara needs to remember to (Check all that apply): 

• Make eye contact with the client

• Smile

• Sit down

• Say her name and what she does

When a client arrives, Callie is standing at the table and only asks the client to have a seat before starting the task. Callie needs to remember to (Check all that apply): 

• Smile

• Say hello

• Make eye contact

• Sit Down