10 FB Review

Which of the following is a primary task for the host/ hostess?

• Greet and seat guests.

• Bus tables and reset them quickly.

• Prepare the customers food and beverage orders.

Which of the following is a primary task for restaurant servers?

• Set up banquets and other functions promptly and attractively.

• Bus tables and reset them quickly and efficiently.

• Serve attractively presented food at the correct temperature.

Restaurant servers can be excellent team players. For example, by writing orders neatly and completely, they provide excellent service for:

• Their host and hostess team members.

• Their bus person team members.

• Their kitchen staff team members.

When delivering menus to a table of guests, in what order should they be given?

• Men, women, children

• Children, women, men

• Men, children, women

What should you do if a customer cannot read the menu well?

• Read the menu to the customer.

• Ask the customer to leave.

• Call for a supervisor.

At what stage in the process of serving a meal should restaurant servers check the food to make sure it looks fresh and appealing?

• When picking up the food order from the kitchen.

• When preparing the table for each course.

• When taking the customer order.

Mr. and Mrs Johnson went to the Bahama Bay Restaurant. They ordered conch chowder, salad, and grouper dinners. In what orders should their server serve the courses?

• salad, soup, grouper dinner

• group dinner, salad, soup

• soup, salad, grouper dinner

When servers seat children, it is appropriate for the servers to touch the children lightly on the shoulder to help them feel welcomed.

• True

• False

Some restaurant guests may have special needs, such as braille menus or booster seats.

• True

• False

The key for effective selling is a good knowledge of the menu.

• True

• False