8. FBS The Coach _ Assessment 1

Select the correct definition of motivation 

• It is the factors that cause and sustain human behaviour 

• It is the judgement of what is important in your life 

• It is the ability to convey or share ideas and feelings effectively 

• It is the factors that give you the ability to understand and share the feelings of others 

You will need to be able to motivate and inspire your employees to complete tasks to the very best of their ability

• TRUE 

• FALSE 

Select the correct option to complete the sentence. Being aware of the impact motivation has on you and your team's work ethic will help you to…

• Identify employees who are not team players 

• Change the company culture to what you want it to be 

• Remain productive, encourage and motivate your employees 

• Lead by example so that your peers will look up to you 

Select the theory that takes into consideration the whole human being and makes it easier to understand why someone may not be performing as well as they should

• Maslow 

• Hertzberg 

• McClelland 

• Traditional 

Select the model that is based on the assumption that people don't like to work, that they will try to avoid working, and that they are not keen to do work that involves creativity and self-direction. 

• Traditional 

• Constructionist 

• Darwin 

• Maslow 

Please arrange according to Maslow's Hierarchy of Needs 

A. Safety

B. Physiological 

C. Self-fulfilment

D. Social 

E. Ego/Self-esteem

• A,B,C,D,E

• B,D,E,C,A,

• C,D,B,A,E

• B,A,D,E,C

Match the motivational strategy to the appropriate motivator

A. Praise 1. Featuring an employee in the company newsletter 

B. Convenience  2. Sending employees for training on new software

C. Fun  3. An egg-painting competition for Easter 

D. Money  4. A cash bonus for the highest sales figure 

• A - 4

  B - 1

  C - 3

  D - 4

• A - 2

  B - 4

  C - 3

  D - 1

• A - 1

  B - 2

  C - 3

  D - 4

The need for advancement can be addressed by implementing friendly department competitions where staff compete for recognition 

• TRUE

• FALSE 

Discussing future career plans and communicating internal vacancies are part of the strategy to address the need for advancement 

• TRUE 

• FALSE 

Employees are motivated when their Managers sincerely praise them. Select the example of praise from the following options. 

• Group volunteering experience 

• Employee of the Month programmes 

• Friendly competitions

• Salary/wage increase