10F PMI 2

A global organization sponsors a project that involves six (6) different companies. When the project is partially complete, the project manager learns that one stakeholder is ill and needs to decrease their level of involvement. What should the project manager do?

• Update the stakeholder register and then the stakeholder engagement plan.
• Revise the project charter with the new stakeholder information.
• Ask the project sponsor to replace the stakeholder.
• Update the stakeholder engagement plan.

A project manager is creating an agenda and presentation materials for a kick-off meeting that will involve stakeholders across the globe.  How can the project manager facilitate and optimize stakeholder engagement?

• Create slides for the kick-off meeting to address stakeholder involvement.
• Survey stakeholders' preferred meeting dates and times to accommodate the teams in different time zones.
• Verify that all required participants or their delegates will be available to attend.
• Review the kick-off meeting agenda and materials for overall clarity and concision.

During work on a government project, stakeholders exert pressure on the project manager to comply with their preferred actions because they have extremely complex regulations and constraints. The project manager wants to build a successful relationship with these stakeholders because the company hopes to win more contracts with the government. Which two approaches should the project manager take? (Choose TWO).

• Assess and categorize these stakeholders using the Salience model.
• Invite these stakeholders to team meetings to assure them that the project team takes their work seriously.
• Send a questionnaire out to this stakeholder group, asking about their needs.
• Use servant leadership to build a relationship based on stakeholder needs.
• Share the stakeholder engagement matrix with the team.

Two (2) users complain during the project’s user acceptance stage, saying that their expectations were NOT met. How could the project manager avoid this issue in the future?

• Enable efficient stakeholder management
• Assess risks more thoroughly
• Employ conflict management techniques
• Nurture a professional relationship with the users

A project involves six different companies, and the project sponsor is a global organization. At the midpoint of the project, the project manager learns that one stakeholder is experiencing difficulties and CANNOT provide their former level of involvement. The project manager needs to __________ and then __________. (Fill in the blanks with the correct pair of answers.)

• avoid the risk; update the stakeholder engagement plan
• avoid the risk; update the stakeholder register
• mitigate the risk; update the stakeholder engagement plan
• mitigate the risk; update the stakeholder register

A company is struggling to define the scope of a new project that has multiple phases with a high level of dependency between the phases. How should the project manager approach this challenge?

• Contract with a third-party consultant that specializes in helping businesses define scope of work on large projects.
• Work with project stakeholders to recommend an iterative approach that will then help to define the project's scope.
• Review the project management plan to ensure that it provides extra time within the schedule, then revise the scope of work.
• Move forward with the project but keep a daily check on the schedule to prioritize the dependency issues.

Several new members are added to an ongoing project. Although all original team members received basic training on the specifics of the business operation that the project supports, the new members do NOT have the same basic understanding. This lack of understanding results in decreased productivity. How should the project manager respond to this issue?

• Ask the original team members to provide support and training and schedule a second kick-off meeting for new team members.
• Assure all new team members that they should feel comfortable asking for help from both the long-term members and project manager.
• Revise the team, so that the newer resources are moved to other projects and resources with relevant experience are added, then log lessons learned.
• Recognize that this is a common occurrence when teams experience changes and revise the schedule to allow for the slight decrease in productivity.

A product owner in an agile project complains of too many meetings in their monthly schedule. There is NOT enough time for project work. They instruct the project manager to prioritize some meetings and decrease the frequency of others. Which two of the product owner’s meetings could the project manager deprioritize so that they attend less frequently? (Choose TWO).

• Sprint retrospectives
• Product SME consultations
• Daily standup meetings
• Team performance reviews
• End-user feedback sessions

A deliverable on the project's critical path is behind schedule. The cost performance index (CPI) is 1.3. The project manager is able to put the project back on schedule. Which three results are the most likely for this project? (Choose THREE).

• Activities will be performed in parallel.
• Project scope will be revised.
• Associated risks will increase.
• Costs will increase.

A project that should have been 90% complete by now is only 65% complete. The total project budget is US$120,000 and the actual cost spent to date (AC) is US$80,000. What is the scheduled performance index (SPI) and cost performance index (CPI) of this project?

• The SPI is 0.72, and the CPI is 0.98.
• The SPI is 1.38, and the CPI is 1.2.
• The SPI is 0.94, and the CPI is 1.04.
• The SPI is 0.80, and the CPI is 0.91.