ASM453 Chapter 2 Supervisory Responsibility & Disciplining

FEBRUARY 2023

The following are characteristics of effective discipline EXCEPT

• it gives the supervisor the opportunity to confront the employee.

• it provides an appeal and/or higher review process.

• it allows the employee being disciplined to "earn" a clean record.

• it provides consistent reinforcement of the organization's rules and regulations.

DECEMBER 2014

The definition of technostress is stress employees experience because of the

• technology used in their jobs.

• instability of the work unit.

• lack of training in organization.

• too much work to do in a short time.

FEBRUARY 2022

All the following actions are taken by supervisors in dealing with multicultural diversity EXCEPT

• enrolling in courses related to multicultural diversity.

• engaging in self-study concerning multicultural diversity.

• attending seminars and workshops on multicultural diversity.

• educating supervisors and subordinates on multicultural diversity.

JULY 2017

All the following are guidelines that can make a disciplinary interview become more effective EXCEPT

• discussing only the situation at hand.

• mentioning only the relevant and objective facts.

• criticizing only the worker, not the work.

• offering growth opportunities.

JUNE 2015

A suggestion for effective disciplining process is

• no restriction on problem to be addressed.

• disciplined employee should have the service terminated.

• discipline should be consistent with the severity of the offense.

• delay discipline until the employee has had time to forget about the offense.