WC 9 Juni
Authored by Rahmat Yasin
Education
Professional Development
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11 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Dimanakah alamat Desentralisasi Retur yang tidak sesuai?
a. Semarang : Jl. Ketileng Raya No.28, Sendangmulyo, Tembalang, Kota Semarang, Jawa Tengah, 50272
b. Surabaya : Berbek Industri I kav 5-19, Desa Berbek, Kecamatan Waru, Kab. Sidoarjo, 61256
c. Yogyakarta : Jl.Kebon Agung No. 127, Sendangadi, Sleman Yogyakarta 55285
d. Semarang : Jl. Majapahit KM.11,5 No.775, Plamongan Sari, Pedurungan, Kota Semarang, Jawa Tengah 50113
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Wilayah manakah yang memiliki Return Spot?
a. Bekasi Timur
b. Semarang
c. Surabaya
d. Yogyakarta
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Kemanakah tujuan pengiriman produk yang dikirimkan oleh customer untuk di lakukan pengecekan pada hasil tracking resi?
a. Warehouse Return Semarang - Ampelgading, Pemalang
b. Warehouse Return Semarang - Sendangmulyo, Semarang
c. Warehouse Return Surabaya - Berbek,Surabaya
d. Warehouse Return Semarang - Plamongan, Semarang
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Action apa yg harusnya dilakukan oleh agent Ajeng.dewi?
a Infokan bahwa pembayaran sudah seller terima periode 11 april 2023
b Aware bahwa belum ada cancel sales, jadi harusnya infokan bahwa pembayaran sudah seller terima periode 13 april 2023
c. Agent sudah sesuai ajukan dispute
d. Info produk diklaim logstik pada 14 Apr 2023
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Siapakah yang pertama kali bisa memberikan notice bahwa alamat pengiriman produk ke Warehouse tidak sesuai ?
a. BLITS SC - Rina
b. BLITS SC - Oki
c. XOC - Aninda Siswanti
d. XOC - Arcani Dewi
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apakah informasi dari XOR Specs Susmiatun pada tanggal 3 May sudah benar,infokan bahwa paket berada di Pemalang?
Benar
Salah
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
seharusnya agent oki dan rina berikan label apa pada tgl 13 apr?
a. CALL
b. CRS
c. RRA
d. PUSH
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