2023 - WC - Systems and Processes Quiz

Which link should you use when logging in to the BuyGoods Dashboard system?

• https://buygoods.dashboard.com

• https://admin.buygoods.com/shared

• https://affiliates.helpgrid.com/

• https://admin.clickcrm.com/

In the main DASHBOARD of BuyGoods, you will see multiple boxes on the main screen.

When you click this box, it will redirect you to DIALER which you can use to dial the leads. And LOOKUP tab which you can use to look for the customer's details.

• HelpGrid

• ClickCRM Dialer box

• GlucoFort box

• Affiliate Dashboard

In the main DASHBOARD of BuyGoods, you will see multiple boxes on the main screen.

When you click this box, it will redirect you to CRM TICKET SYSTEM which allows you to find the leads.

• HelpGrid box

• ClickCRM

• Glucofort box

• Affiliates Dashboard

This is the dialer that we will use to dial the customers from Buygoods Campaigns.

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Where can we choose the campaign we´ll dial by clicking on its name.

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During your theoretical training period, you will select the option “Coaching/Team Call” to minimize the chances of receiving an inbound call. In which area can you do it?

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This is where you'll see that what we call the WIZARD.

It is a field where you can search for the products that we offer.

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In this field you can manually dial the customer's phone number in cases when you would need to. By making sure that you have selected campaign we´ll dial by clicking on its name and the country where the customer is located.

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True or False.

Even if we don't choose the correct country code in dialing the customer, the call will still go through.

• True

• False

What do we have to click in order for us to make the "Click to Call" feature available in this ticket?

• ADD TAG +

• CLAIM TICKET

• POST A REPLY

• POST INTERNAL COMMENT