Salesforce Refresher Session Pre-test

Salesforce Refresher Session Pre-test

Professional Development

10 Qs

quiz-placeholder

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Salesforce Refresher Session Pre-test

Salesforce Refresher Session Pre-test

Assessment

Quiz

Instructional Technology

Professional Development

Practice Problem

Hard

Created by

Amanda A. Aoun

Used 2+ times

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

On Chatter, I can tag anyone in the company to raise a comment or question about a specific order

True

False

2.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Media Image

In which section can you see all the delays the order may have faced?

1

2

3

4

Not visible in this image.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

There are two steps to changing the main LPOC of a site:

1- Creating the new contact.

2- Linking the contact to the site.

True

False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

I should always have a workflow timeline task that is either on "In progress" or on "Action pending".

True

False

5.

DRAW QUESTION

3 mins • 1 pt

Mark the area you need to click to see the medium and technology of the service.

Media Image

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

To add an early billing date, I need to go to the

Product order element

Product order

Product order item

7.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

The order owner can be the

Service Delivery Manager

Project Manager

Customer Success Manager

Sales Ops Manager

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