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Сервис
Quiz
•
Arts
•
Professional Development
•
Practice Problem
•
Hard
Анна Петрова
FREE Resource
Enhance your content in a minute
15 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Что такое NPS
коэффициент персональных продаж
индекс потребительской лояльности
вознаграждение персональных продаж
клиентоориентированный сервис
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Миссия компании Л*Этуаль
"втюхать" ЭИД
продать больше СТМ
реализовать ТРТ
клиентоориентированный сервис
3.
OPEN ENDED QUESTION
3 mins • 1 pt
Что такое СТМ
Evaluate responses using AI:
OFF
4.
OPEN ENDED QUESTION
3 mins • 1 pt
Что такое ЭИД
Evaluate responses using AI:
OFF
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Техники установления контакта
Рассказать про новинки/акции
Сориентировать по залу
Мини-презентация
Все ответы верны
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Техники установления контакта
Показать где касса
Сказать "чем помочь"
Сказать "что Вам подсказать"
Нет правильных ответов
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Техника установления контакта
Предложить корзину
Мини-презентация
Все ответы верны
Рассказать про текущей акции
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