5. Business Letters

What is the first step of emailing?

• Log out to your account.

• Log in to your account.

• Click the "Send" button.

• Type the recipient's email address.

What is the final step of emailing?

• Click at the "COMPOSE" command.

• Log in to your account.

• Click the "Send" button.

• Type the recipient's email address.

Which icon is used to attach files?

• 
• 
• 
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What is a “Subject” box used for?

• It is used for typing the email address of the recipient.

• It is used for typing the email message.

• It is used for emailing.

• It is used for typing the topic of the email.

What part is used for “Sincerely,”?

• Printed Name

• Signature

• Complimentary Close

• Closing paragraph

What part is used for “Dear Mr. Peter”?

• Subject Line

• Salutation

• Complimentary Close

• Reference Initails

What part is used for “Thank your again for your prompt attention and courteous service.”?

• Closing paragraph

• Opening paragraph

• Objective paragraph  

• Complimentary Close

What part is used for “We would be very grateful if you could forward your catalog and price list together”?

• Closing paragraph

• Opening paragraph

• Objective paragraph  

• Complimentary Close

What part is used for “We write to inform you that we are much interested in your goods advertised in The Nation Newspaper...”?

• Closing paragraph

• Opening paragraph

• Objective paragraph  

• Complimentary Close

Where do you type the email address of the recipient?

• Subject Box

• Recipients Box

• COMPOSE

• Send button