IBOT_Day 1 EOD Quiz

TRAINING TIMELINE

How many weeks of training will we have in total?

• 2 WEEKS

• 4 WEEKS

• 1 WEEK

• 3 WEEKS

TRAINING TIMELINE

Select ALL that apply. Which among the following are the weekly segments applicable for the Inbound Order Taking training timeline?

• Induction Training Week

• Practical Training Week

• Bootcamp Week 1

• Bootcamp Week 2

TRAINING TIMELINE

What is our Training Schedule from Induction to Bootcamp II?

• Monday to Friday

  09:00 AM EST - 05:30 PM EST

• Monday to Friday

  09:00 PM EST - 05:30 AM EST

• Monday to Friday

  09:00 AM Ph Time - 05:30 PM Ph Time

• Monday to Friday

  08:00 PM EST - 05:00 AM EST

TRAINING TIMELINE

How many breaks are we expected to take on a daily basis?

• 2 small breaks of 15 minute and 1 lunch break of 1 hour

• 2 small breaks of 10 minutes and 1 lunch break of 30 minutes

• 2 small breaks of 15 minute and 1 lunch break of 30 minutes

• 2 small breaks of 10 minutes and 1 lunch break of 1 hour

RELIABILITY

How many percent of attendance is expected during the entire training timeline?

• 80%

• 100%

• 90%

• 95%

RELIABILITY

How many emergency leaves are you entitled to in your first 90 days?

• 2

• 3

• 1

• 4

RELIABILITY

Which application shall we use on a daily basis when clocking in and out for attendance?

• HelpGrid Gmail

• Factorial

• Skype

• HelpGrid Affiliates Dashboard

RELIABILITY

How many minutes before the shift should we clock in?

• 2 minutes

• 15 minutes

• 10 minutes

• 5 minutes

RELIABILITY

Select ALL that apply. We click on "break" when taking our:

• First 10-minute break

• 30-minute lunch

• Second 10-minute break

• 2-minute bio break

RELIABILITY

What should you do at the end of your shift?

• Shut your computer down

• Clock out in Factorial

• Just say good bye and sleep

• Close all of the open applications right away