Apple Device Support Part 2

Which feature prevents unauthorized use of a remotely wiped iPhone, iPad, Apple Watch, or Mac if the device is lost or stolen?

• Find My

• Face ID

• Activation Lock

• Secure Enclave

Aileen often works offline on her MacBook Air. When she makes changes to Pages, Numbers, and Keynote files, she relies on the autosave feature and iCloud to keep her documents updated. 

How does macOS handle changes to local documents that are stored in iCloud?

• It caches the changes, then silently pushes them when an internet connection to the iCloud servers becomes available.

• It caches the changes locally, then sends you a message to sync with iCloud when an internet connection becomes available.

• It caches the changes and provides you with an Apple Push Notification when an internet connection to the iCloud servers is available.

Where can you check the real-time service status of Apple network services?

• Internet Accounts settings

• About This Mac > More Info

• apple.com/support/systemstatus

• developer.apple.com/system-status

What happens when you revive an Intel-based Mac with Apple Configurator for Mac?

• It restores the Mac to factory settings.

• It updates the firmware on the Apple T2 Security Chip.

• It installs the latest available version of macOS for the Mac.

• It installs the original version of macOS that came with the Mac.

Which feature of macOS Recovery should you use when you need to transfer files from a Mac with Apple silicon?

• Disk Utility

• Share Disk

• Share Files

• Target Disk Mode

How do you start up an Intel-based Mac in safe mode?

• Press and hold the Shift key during startup and log in as Administrator.

• Press and hold Command-S during startup and log in as Administrator.

• Open Terminal, type reboot -safe, press Return, and log in as Administrator.

• Press and hold Command-Option-P-R during startup and log in as Administrator.

You want to install macOS 13 on an Intel-based MacBook Pro with the Apple T2 Security Chip using an external installer you created on a USB drive. The Mac is connected to your local network using Ethernet and you have successfully restarted the Mac into Startup Manager.

Although Startup Manager allows you to select the USB drive as a startup disk, it displays the message, “Security settings do not allow this Mac to use an external startup disk.”

How can you use the external USB drive as an installer without completely disabling security on this Intel-based Mac?

• Turn off firmware password protection using the Startup Security Utility.

• Temporarily change the Secure Boot setting in the Startup Security Utility to medium security.

• Temporarily change the External Boot setting in the Startup Security Utility to allow booting from external media.

• Change the External Boot setting in the Startup Security Utility to allow booting from external media, and change the Secure Boot setting to medium security.

What’s the minimum amount of storage that a Shared iPad device must have?

• 16 GB

• 32 GB

• 64 GB

• 128 GB

Which four iPad models support Shared iPad?

•  iPad mini 4th generation or later

• iPad 4th generation or later

• iPad 5th generation or later

• All iPad Pro models

• iPad Air 2 or later

Which folder is normally hidden in the Finder view of the user home folder?

• Drop Box

• Preferences

• Public

• Library

• Sharing