ISP688 WEEK 12

Define knowledge management

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What is tacit knowledge?

• Codified and structured

• In the domain of subjective, cognitive, and experiential learning

• Easily documented, transferred, taught and learned

• Easily transferable

What is explicit knowledge?

• Difficult to transfer -often requires face to face interaction

• Cant be recorded or stored

• Deals with objective, rational, and technical material

• Subjective, cognitive and experential

These are modes of knowledge creation EXCEPT:

• Internalization

• Combination

• Socialization

• Intervention

• Externalization

Give one example of externalization knowledges creation:

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What is 5 in the cyclic model of knowledge?

• Distribute knowledge

• Explain Knowledge

• Describe Knowledge

• Manage Knowledge

Give one example of knowledge management tool.

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Community of practice (CoP) is a group of people in an organization with a common professional interest, often self-organized for managing knowledge in a knowledge management system.

Describe the importance of CoP in organization.

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What are the two concerns of knowledge management?

• to produce knowledge sharing among organization; and to handle the knowledge more efficiently.

• to make organizational knowledge more productive; and to produce benefits that are significantly greater than those envisioned.

What is the responsibilities of the Chief Knowledge Officer (CKO)?

• making major corporate decisions

• serve as a facilitator behind the scene playing the role of creating awareness

• direct and coordinate the administrative functions of an organization

• scheduling meetings and appointments