Summative test 3 Work Instruction

A work instruction will provide more detail in a step-by-step form, what exactly

the worker should perform in order to execute that process.

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Coordination requires trust and transparency

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The coordination process must produce, share, and disseminate non-useful products, processes and outcomes.

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Trust is essential to create the good working relationships needed to collaborate.

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Address small problems before they grow.

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It is unimportant to ask people to do things they can do.

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Rewarding participation is an important technique in building commitment to the coordination process.

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Procedure is flow of sequences of activities that transform input elements into results.

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Work instructions describe the correct steps to perform a specific task.

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Business process is a set of related or interacting activities, which transform inputs into outputs.

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