SALES VOCABULARY

service that continues after a product has been sold (eg: repairs etc)

• sales

• after-sales service

• deal

any person who buys anything 

• teacher

• representative

• buyer

to finalize a deal or sale

• close

• service

• wholesale

to telephone a prospect without previous contact

• client

• close

• cold call

a person who buys goods or services from a shop or business

• representative

• customer

• client

a reduction in the price

• close

• discount

• service

to maintain contact, to follow persistently

• follow up

• guarantee

• deal

a promise that a product will be repaired or replaced etc if faulty

• close

• after-sales service

• guarantee

a reason given by a prospect for not buying

• sales

• objection

• service

to beat an objection

• overcome

• close

• guarantee