New Raffles Orientation
Quiz
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Other
•
Professional Development
•
Practice Problem
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Medium
iwan setiady
Used 4+ times
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15 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Siapakah CEO dan Chairman Accor Hotel?
Gerard Pelisson
Sebastien Bazin
Paul Dubrule
Gaetan Biesuz
2.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Sejarah Accor di mulai dengan berdirinya Novotel Lille Lesquin pada tahun _____
3.
MATCH QUESTION
1 min • 1 pt
Apa yang kita lakukan datangnya dari hati
Heartist
Kami ahli dari apa yang kami lakukan.
Artist
Kami menciptakan pengalaman tak terlupakan dengan sentuhan pribadi dan emosi yang tulus.
Heart
4.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Mengapa anda perlu mengenali tamu anda? Jawaban lebih dari satu.
untuk memberikan pelayan yang sesuai dengan kebutuhan & keinginannya
karena tuntutan pelayanan
Agar lebih percaya diri dalam berinteraksi dengan tamu
dapat menunjukan kepedulian & perhatian yang layak sesuai dengan pribadinya
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Berikut adalah profile tamu Raffles hotel, KECUALI?
Mencari suasana romantis dan interaksi dgn yang dicintai
mencari kemewahan
92% untuk bisnis
ingin di manja dan menikmati liburan
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Apa yang bisa membuat Raffles berbeda dari kompetitor nya?
Konsep yang mewah
Fokus akan pentingnya pengalaman & hubungan personal
Menyediakan pengalaman dengan fasilitas yang terbaik di kelasnya
Menciptakan kualitas dibandingkan kuantitas
7.
MATCH QUESTION
1 min • 1 pt
Our Vision
To be regarded as the most prestigious hotel brand in the world among top affluent traveller
Our Ambition
We understand luxury is more than what you own. It's about how you feel
Our Purpose
To create an oasis for well-traveled connoisseurs, enchanting them with distinctive & meaningful experience
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