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Contracts - Kaluza

Authored by Marco Zanotto

Professional Development

Professional Development

Used 10+ times

Contracts - Kaluza
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7 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What two things MUST we check before changing a contract?

  1. 1. The tariff is a variable tariff

  2. 2. The Supply date matches the contract dates

  1. 1. The tariff is one we've agreed with the customer

  2. 2. The supply date matches the contract date

1. The customer has a DD

2. The supply date matches the date we opened the account to

2.

FILL IN THE BLANK QUESTION

1 min • 1 pt

The tariff must match the entire

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Where would you check if the tariff is correct?

Orion - Communications Tab - 'Onboarding and Renewal' Comm

Orion - Communications Tab - Any recent bill

Kaluza - Manage Contracts - Checking the tariff on this screen

Kaluza - Communications Tab - Tariff information

4.

FILL IN THE BLANK QUESTION

1 min • 1 pt

When cancelling a contract what is the reason you add to do this?

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

TRUE OR FALSE

When you cancel a contract it automatically cancels both fuels?

TRUE

FALSE

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

TRUE OR FALSE

When re-adding a contract does the start date need to match the supply start date?

TRUE

FALSE

7.

FILL IN THE BLANK QUESTION

1 min • 1 pt

How many hours could it take to show a new contract in KAE?

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