Sales and Negotiations

Who works with customers to sell products for their company?

• Sales director

• clerk

• Sales representative

• manager

It's a discussion between a buyer and a seller to make a sales deal

• argument

• sales negotiation

• bargain

• on sale

Make more deals, Increase sales, Learn what customers want and need are examples of...

• clerk tasks

• sales manager tasks

• The importance of how to negotiate

• Techniques to sell

Be prepared, Identify decision-makers, Actively listen, Strategize are examples of...

• Steps for failure

• Steps for success

• Tips to buy something

• Tips for conducting a sales negotiation

A planned approach to reaching a mutually beneficial agreement between two or more parties.

• negotiation strategy

• lesson plan

• Terms and conditions agreement

• sales deal

Effective negotiation requires these skills:

• careful planning, good communication skills

• being polite and kind, know how to speak

• observation skills and being passive

• being able to cry in front of people

Type of negotiation where two parties negotiate to divide a fixed amount of resources, usually money or goods. This strategy is also known as “win-lose” negotiation

• Integrative or Collaborative

• Distributive negotiation

• Competitive negotiation

• Compromising negotiation

Type of negotiation which is a strategy for both parties to create a mutually beneficial agreement.This is also known as a “win-win” negotiation

• Power-based Negotiations

• Compromising negotiation

• Distributive negotiation

• Integrative or Collaborative

Type of negotiation that is typically used when the parties have conflicting interests, or one party has more power than the other

• Competitive negotiation

• Integrative or Collaborative

• Distributive negotiation

• Power-based Negotiations

Involves both parties in a negotiation giving up something in order to reach a mutually acceptable agreement. It is also known as a “middle-ground” approach

• Distributive negotiation

• Power-based Negotiations

• Compromising negotiation

• Integrative or Collaborative