Heartist Day

Kepanjangan Heartist

• Heart + Ist

• Heart + Art

• Heart + Artist

• Hearts + T

Desired Guest Experience , kecuali

• Feel Welcome

• Feel Heartwarmed

• Spotlighting

• I Belong

Way of being, kecuali

• Loving

• Spotlighting

• Cherishing

• Being Here

4 langkah bertemu tamu yang marah

• Show your shock

• Eye Contact

• Be Silent and wait

• Say sorry/apologize

Heartist Model adalah

• Style, Process, Heartist

• Heartist, Style, Process

• Process, Style, Heartist

• Style, Heartist, Process

If they are lemon, protect your?

• Artist

• Money

• Heart

• Face

Way of Being Feel Welcome adalah?

• Being Here

• Being There

• Spotlighting

• Cherishing

Way of being Incredible

• Being There

• Loving

• Cherishing

• Spotlighting

Way of Being I Belong

• Cherishing

• Spotlighting

• Loving

• Being There

Singkatan ACDC

• Accor Customer Digital Card

• Accorhotels Client Digital Card

• Accorhotels Customer Digital Card

• Accorhotels Customer Domino Card