EIS Chapter 1 Part 2

The___ includes all the activities, people, organizations, information, and resources required to move a product from inception to the customer.

• suppliers

• supply management

• supply chain

____ supply chain includes all activities related to the organization's suppliers: those parties that source raw material inputs to send to the manufacturer. The

• Downstream

• Upstream

• Distributor

____ supply chain refers to activities post-manufacturing, namely distributing the product to the final customer.

• Downstream

• Upstream

• Distributor

Choose ALL activities that fall under downstream supply chain

• Worker recruitment

• Order Management

• Warehousing

• Transportation

Choose ALL correct answers for the Order Fulfillment process

• It includes receiving and recording new shipments of inventory

• It involves inventory management, order processing, picking and packing items, and finally, shipping them to the designated destination.

• It iss the process of receiving goods, then processing and delivering orders to customers.

Insurance related matters are NOT part of the order fulfillment process

• True

• False

SCM software is configured to achieve the following business goals:

• Lower customer acquisition cost

• Improve the buyer's journey

• To reduce uncertainty and variability in order to improve the accuracy of forecasting of materials and supply

CPFR stands for

• Collaborative Purchasing-restocking, Forecasting Replenishment

• Coordinated Planning Forecasting Replenishment

• Collaborative Planning Forecasting Replenishment

The bullwhip effect often occurs when retailers react to demand and amplify expectations around it, causing a domino effect in the supply chain.

• True

• False

Choose the correct statements for the Bullwhip effect

• The bullwhip effect is the distortion of demand and increased volatility that occurs as forecasts and orders move from the retailer up to the manufacturer.

• The bullwhip effect is an inherent result of an inventory-driven supply chain without proper CPFR.

• The Bullwhip effect can be eliminated by using demand forecasting best practices.

• Ordering a quantity that exactly matches demand is NOT a reason for the bullwhip effect.