SMB - Repaso Parcial 1
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1st Grade
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12 questions
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1.
MULTIPLE SELECT QUESTION
30 mins • 1 pt
Girafe es el provisionador de líneas de cobre
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2.
MULTIPLE CHOICE QUESTION
30 mins • 1 pt
En Girafe la consulta ABO (abonado) se utiliza para visualizar las líneas activas (ver agrupación técnica, domicilio de instalación, características de la línea, servicios cargados a la línea, etc.).
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3.
MULTIPLE CHOICE QUESTION
30 mins • 1 pt
Dentro de la visión ID Producto en Siebel podemos visualizar a que EBOS (Girafe) corresponde el cliente
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4.
MULTIPLE CHOICE QUESTION
30 mins • 1 pt
Para visualizar el resumen de cuenta CBS debo ingresar en visión global del cliente/ Expediente de facturación
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5.
MULTIPLE CHOICE QUESTION
30 mins • 1 pt
En que sistema verificamos si el cliente tiene ejecutivo de cuentas
Siebel
Open
Win
Girafe
6.
MULTIPLE CHOICE QUESTION
30 mins • 1 pt
Siebel contiene toda la información del cliente es donde vamos a consultar los productos activos o dados de baja y realizar todas nuestras tipificaciones: gestiones consultas, transferencias
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7.
MULTIPLE CHOICE QUESTION
30 mins • 1 pt
En siebel solo existe una posibilidad de búsqueda que es por línea
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Falso
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