WrittenExam Part1

Which Microsoft Windows application could be used to create a text file that the technician imports into the problem reporting system?

• EZ Text

• WriteIt

• Notepad

• QuickNote

Which peripheral has an ADF?

• keyboard

• mouse

• webcam

• flatbed scanner

Where is RAM found?

• on the motherboard

• inside the power supply

• within the keyboard

• inside a display

What type of cable would be selected by the type of category it is and is commonly called Cat followed by a number?

• RS-232 cable

• coaxial cable

• fiber optic cable

• network cable

Microsoft Server, Windows 11, Acrobat Reader, Flash Player, Microsoft Word, WordPerfect, and Lotus 1-2-3 are all examples of _____.

• hardware

• software

• operating systems

• firmware

A computer power supply...

• is a rectangular box normally inside the computer case that is sealed to keep out dust and dirt

• allows input of data and is used to select menus and options

• converts the DC voltage that comes out of the wall to AC voltage the computer can us

• supplies DC voltage to the internal parts of the computer

Martha, a new computer user, looks at the maze of cables connected to each adapter found in the back of her computer. Like a motivated detective she is determined to uncover the mysteries of what she sees. The simplest way for her to identify what the adapters do is to...

• ask a computer technician to bring special signal detection devices to read the functions of each

• remove each adapter and observe computer operation without it

• open the computer case and read the name and model number found on each adapter

• follow the cable from the adapter to the device to which it is connected

The most common type of NIC is

• Ethernet

• Token Ring

• ARCNet

• NetBEUI

iOS, Windows 10, and OS X are all examples of _____.

• operating systems

• hardware

• firmware

• shareware

The ____ holds most of the PC's electronics, expansion slots, and memory.

• motherboard

• hard drive

• optical drive

• power supply