Effective Communication

What is effective communication?

• Listening carefully and observing other people.

• Just talking to the person next to you.

• Going out and playing with your phone.

• The process of exchanging or transmitting ideas, information, thoughts, knowledge, data, opinion, or messages from the sender through a selected method or channel to the receiver with a purpose that can be understood with clarity.

What are the types of communication?

• Verbal communication

• Visual communication

• Non-verbal communication

• All the mentioned answers

What is the order of communication process?

• Sender

  Message

  Receiver

  Feedback

• Message

  Sender

  Receiver

  Feedback

• Receiver

  Feedback

  Sender

  Message

• Feedback

  Sender

  Receiver

  Message

• What is the most difficult communication skill?

• Writing

• Speaking

• Listening

• Non on the list

What is the 55/38/7 Formula

• 55% dancing
  38% walking
  7% standing

• 55% words

  38% non verbal
  7% vocal

• 55% vocal
  38% nonverbal
  7% words

• 55% nonverbal

  38% vocal

  7% words

Barriers to communication

• A. Listening

• B. Perceptual Barriers

• C. Cultural Barriers

• Answer B and C

One way communication is called....

• Linear Communication

• Interactive communication

• Transactional communication

• Non on the list