BTO - 2nd Townhall Quiz

    DQO is implemented on this automation platform

• Salesforce Lightning

• Power BI

• All of the above

• None of the above

The 'Q' in DQO stands for

• Query

• Queueing

• Quantified

• Quality

What are the 4 Ps of ITIL?

• People, Processes, Powerful, Partners

• People, Power, Politics, Party

• People, Processes, Products, Partners

• None of the above

What are phases of problem management?

• Problem identification, Problem control, Error control

• Problem identification, Problem control, ignore Error

• Problem ignorance, Problem control, Error control

• None of the above

What are the important ITIL stages?

• Service Strategy

• Service Design

• Service Transitions

• Service Operations

• All of the Above

What are NFRs?

• Non Functional Requirements

• Not Finalized Requirements

• Note For Reference

• None Of Above

What is ‘Shift Right’ approach in Quality Engineering?

• Delay QA activities in SDLC

• Ensure correct behaviour, performance and availability over the production use of an application

• Focus on problem detection rather than problem prevention

•    Testing during last phase of SDLC only

CXI stands for       

• Customer Experience Inertia

• Customer Experience Insights

• Customer Experience Intuitiveness

• Customer Experience Innovation

CX Audit can be conducted only on a standalone basis for the digital product. We cannot do a benchmarking with the peers.

• True

• False

1. What is the organization's benchmark of Knowledge Transfer (in days)?

• 7 days

• 14 days

• 21 days

• 28 days