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MKT309m _ Quizz 1

Authored by Mai Huong

Education

University

Used 6+ times

MKT309m _ Quizz 1
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50 questions

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1.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What are the four elements you must consider when designing your research ?

The why, when, what and how

The why, when, what and who

The when, what, how and who

The why, what, how and who

2.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

You have been asked to review the performance of your video campaigns and report on the number of organic video views accrued. What Google Ads column will show you these metrics?
Choose ONE of the following:

Earned subscribers

Earned shares

Earned views

View percentage

3.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Say's Law, which encapsulates the concept of product orientation, can be summarised as:

Supply creates its own demand

If you build it, they will come

The customer can have any color, as long as it's black

The customer is at the centre of the business process

4.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

The first step to knowing your customers is to learn as much about your customers and potential customers as is:

Sustainable

Practical

Set goal

Possible

5.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What are the four basic types of data held in CRM systems?

Descriptive, primitive, numeric and qualitative data

Descriptive, identity, quantitative and qualitative data

Primitive, numeric, qualitative and discrete data

Qualitative, quantitative, continuous and discrete data

6.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What is the problem with relying heavily on transactional information?

It focuses on past buying activity and consequently ignores information that could help you understand your customers and evaluate your relationship

It is hard to differentiate what is accurate and what is not leading to decisions that do not always reflect the current situation

It measures financial value, not social value

It is expensive to monitor

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In the digital age, marketing is no longer about differentiation.

True

False

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