
MKT309m _ Quizz 1
Authored by Mai Huong
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University
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50 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
What are the four elements you must consider when designing your research ?
The why, when, what and how
The why, when, what and who
The when, what, how and who
The why, what, how and who
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
You have been asked to review the performance of your video campaigns and report on the number of organic video views accrued. What Google Ads column will show you these metrics?
Choose ONE of the following:
Earned subscribers
Earned shares
Earned views
View percentage
3.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Say's Law, which encapsulates the concept of product orientation, can be summarised as:
Supply creates its own demand
If you build it, they will come
The customer can have any color, as long as it's black
The customer is at the centre of the business process
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
The first step to knowing your customers is to learn as much about your customers and potential customers as is:
Sustainable
Practical
Set goal
Possible
5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
What are the four basic types of data held in CRM systems?
Descriptive, primitive, numeric and qualitative data
Descriptive, identity, quantitative and qualitative data
Primitive, numeric, qualitative and discrete data
Qualitative, quantitative, continuous and discrete data
6.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
What is the problem with relying heavily on transactional information?
It focuses on past buying activity and consequently ignores information that could help you understand your customers and evaluate your relationship
It is hard to differentiate what is accurate and what is not leading to decisions that do not always reflect the current situation
It measures financial value, not social value
It is expensive to monitor
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In the digital age, marketing is no longer about differentiation.
True
False
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