Revisit Topic 2.2

Delegation requires workers to be accountable for their work and can be a very effective motivational tool.

• TRUE

• FALSE

The term used to describe the number of subordinates who are directly accountable to a manager is chain of command.

• TRUE

• FALSE

Bureaucracy is the term used to describe the administrative systems of a business, which rely on a set of rules and procedures and formal hierarchical structures.

• TRUE

• FALSE

The term used to describe the process of entrusting a subordinate (staff) to perform a task for which the manager retains overall responsibility is span of control.

• TRUE

• FALSE

Taller hierarchical structures are characterised by a wide span of control.

• TRUE

• FALSE

Delayering describes the process of removing one or more layers of hierarchy to make the organisational structure flatter.

• TRUE

• FALSE

Matrix structure describes a flexible organisation structure made up of representatives from different departments temporarily working together on a particular project.

• TRUE

• FALSE

Levels of an organisational hierarchy show the number of levels of formal authority from top to the bottom.

• TRUE

• FALSE