Trivia Quiz

In Salesforce, which type of rule allows you to automate repetitive tasks and processes?

• Workflow rule

• Validation rule

• Assignment rule

• Sharing rule

Which Salesforce release introduced the Lightning Flow Builder, empowering admins to create and manage flows?

• Winter '23

• Summer '22

• Spring '19

• Spring '23

Which type of rule in Salesforce determines who has access to records and what level of access they have?

• Workflow rule

• Sharing rule

• Assignment rule

• Validation rule

The Atlantic telecommunications have built a system for their customer service system in their salesforce organization. They want functionality to send notification automatically to customers when a new case will register in their system. They also want functionality that if the case will not be resolved in 72 hours by case owner then the system will send notification to Lead Manager and reassign it to new sales manager So, what configuration the salesforce admin need to do for it ?

• We need to setup Auto Response rule and Escalation Rules on case object for this requirement

• We need to setup Validation Rule and Escalation Rules on case object for this requirement

• We need to setup Case Rule and Escalation Rules on case object for this requirement

• None of the above

Which Salesforce release introduced the Einstein Search feature, providing more accurate and personalized search results?

• Winter '22

• Spring '23

• Summer '21

• Spring '22

In Salesforce, which type of rule ensures that certain fields on a record are populated or meet specific criteria before the record can be saved?

• Assignment rule

• Sharing rule

• Validation rule

• Workflow rule

Which Salesforce release introduced the ability to schedule flows to run at specified times or on a recurring basis?

• Winter '22

• Spring '21

• Summer '22

• Spring '23

The Usha major travel agency has integrated their salesforce environment from their website so when a new inquiry comes from the website, it automatically creates inquiries (custom object) in the salesforce system. Usha major has two sales users, one name is "Vaibhav Mittal (Executive Sales Rep)" and another one is "Ritika Agarwal (Assistant Sales Manager)" who will be responsible to convert inquiries to contacts and both have the same level of access permissions. But, Usha major wants functionality that those inquiries which come from "USA" country will only be visible to "Ritika Agarwal (Assistant Sales Manager)". So, what configuration does the salesforce admin need to do for it ?

• We need to setup Territory rule on inquiry

• We need to setup Auto Response rule on inquiry

• We need to setup Escalation rule on inquiry

• We need to setup Restriction rule on inquiry

Which Salesforce release introduced the ability to customize the Salesforce mobile app using the App Manager?

• Winter '23

• Spring '21

• Summer '22

• Spring '23

In Salesforce, which type of rule determines the visibility of records for different groups of users?

• Sharing rule

• Assignment rule

• Validation rule

• Workflow rule