Medical Management 1/2

Management basically consists of _____ main functions.

• 2

• 4

• 5

• 3

Which theory is a management theory that states employees want to do well and will perform well if given the opportunity?

• Theory Q

• Theory X

• Theory Y

• Theory Z

The process of showing others how a task should be done, setting the vision or tone for the group is known as:

• organizing.

• coordinating

• leading

• planning

A manager that uses this style may be one who has led other teams to success in an area and is therefore looked to for her visionary abilities.

• Intimating leadership style

• Democratic leadership style

• Authoritarian leadership style

• Humanistic leadership style

   

___________ is the process of taking tasks from one person's responsibility and moving it to another's.

• Delegating

• Leading

• Planning

• Coaching

The key to the proper flow of communication in the medical office is frequent and effective:

• updates in the policy and procedure manual.

• use of mentors.

• staff meetings.

• use of advanced technology.