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dee19oes

Professional Development

20 Qs

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dee19oes

dee19oes

Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Easy

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20 questions

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1.

FILL IN THE BLANK QUESTION

1 min • 1 pt

Your ________ outlines your role and

how you, in partnership with others, create the inspiring

moments of connection that define our brand.

2.

FILL IN THE BLANK QUESTION

1 min • 1 pt

Baristas work together to make every customer feel

special while delivering expertly-crafted products. They

bring Our Mission & Values to life – for our customers

and each other – while proudly wearing the green

apron. (approach)

3.

FILL IN THE BLANK QUESTION

1 min • 1 pt

Shift supervisors understand how to coach ops excellence

and are responsible for operational activities within the

store. They demonstrate a manager mindset by linking

the importance of individual actions to setting the tone

for the shift and achieving store goals. (approach)

4.

FILL IN THE BLANK QUESTION

1 min • 1 pt

Store managers create an environment that enables

the store team to work together to consistently ensure

operational excellence. They build the team’s capability

to deliver the Starbucks Experience for customers and

partners and create meaningful plans to drive results.(approach)

5.

FILL IN THE BLANK QUESTION

1 min • 1 pt

District managers develop leaders who consistently

inspire teams to create the Starbucks Experience for

customers and partners across a diverse portfolio

of stores. As change leaders, they drive results by

assessing the business, solving problems and coaching

to build capability.

(approach)

6.

FILL IN THE BLANK QUESTION

1 min • 1 pt

They build the team’s capability

to deliver the Starbucks Experience for customers and

partners and create meaningful plans to drive results. (who)

7.

FILL IN THE BLANK QUESTION

1 min • 1 pt

As change leaders, they drive results by

assessing the business, solving problems and coaching

to build capability. (who)

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