July Superquiz

Same day Elec Move-Ins require what CR?

• 1030

• 1000

• 1040

• 1010

What, since this week don't you need to do anymore for refunds?

• The adjustment in brave

• The KB form

• Get approval from a TL

• Email the Credit Ops Team

What is the total concession amount available for a Queensland customer who is receiving concessions from the government for this financial year?

• $372.20

• $700

• $1300

• $1072.20

What is the total payment a NSW customer currently receiving concessions can expect from the energy bill relief payments?

• $500 in one lump sum

• $500 in 4 instalments

• $250 in two instalments

• $250 in one lump sum

Where do customers need to send life support or medical cooling concession forms?

• [e-mail]

• [e-mail]

• [e-mail]

• [e-mail]

A sumo customer who is becoming an IBO is struggling to log into their ipropel portal, what should we do?

• Talk to Brad or Kane

• Send them the Sumo Portal invitation

• Check if their portal signup has gone through

• Direct them to iPropel support

What's the price review date for QLD?

• February 2024

• November 2023

• We're not quoting one

• August 2024

What Cards Entitle you to Concessions in VIc?

• PCC, HCC, DVA

• PCC, HCC, DVA, Seniors

• HCC, DVA, Seniors

• PCC, HCC, Specific DVA

iPropel hit what stretch milestone last financial year?

• 5000 sales

• 6000 sales

• 5000 new IBOs

• 6000 new IBOs

As Dom mentioned, how did we aim to combat the price increase?

• Down talk other retailers

• Wait and win customers back with callbacks

• Give large loyalty credits

• Outpace it with sales