
CGEIT Domain 2 MCQ (Additional)
Authored by John Lee
Professional Development
Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following contract clauses should an enterprise implement to minimize costs and improve service levels when using an outsourcing provider?
Operating systems and hardware refresh frequency
Penalties for non compliance
Gain sharing performance bonuses
Changes tied to variable cost metrics
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following BEST determines that sufficient resources exist to meet strategic objectives?
Resource availability analysis
Project risk analysis
Gap analysis
Resource turnover analysis
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is the BEST reason to standardize IT infrastructure?
Reduce the total cost of ownership
Capture economies of scale
Improve IT service delivery
Reduce the number of attack vectors
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The MAIN purpose of a service level agreement is to:
set expectations between users and providers
manage the performance of providers
provide a basis for operating level agreements
ensure that IT service costs are controlled
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is the PRIMARY step in setting up an outsourcing initiative?
Perform a due diligence review of potential service providers
Determine the core activities that provide the advantage to the enterprise
Submit a request for proposal to prospective suppliers
Perform a feasibility study
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following would a software development company MOST likely select for business process outsourcing?
Payroll administration
Strategic management
Security administration
Product management
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The most appropriate reason for outsourcing is to:
optimize resource utilization
minimize risk associated with IT
ensure that benefits are realized
reduce investment in IT infrastructure
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