Lewin's Change Management Model

What are Lewin's 3 stages of change?

• Unfreeze, change, refreeze

• change, unfreeze, refreeze

• Refreeze, Change, Unfreeze

• Unfreeze, Refreeze, Change

What does Lewin's model relate to in business?

• How businesses manage change and how successful they are at it

• How businesses get people to do what the company wants them to do

• How businesses trick their employees into doing new stuff

• How a business manages to trick you

There is a need for the business to assist people to ‘unlearn’ their current behaviour., this relates to which

step of the Three Step Change Model?

• Unfreeze

• Change

• Refreeze

• Thaw

The business needs to assist employees to change their behaviour. Which step?

• Thaw

• Unfreeze

• Change

• Refreeze

Which of the following is not part of the practical steps in the Unfreeze stage?

• Ensure there is

  strong support

  from senior

  management

• Determine what

  needs to change

• Create the need

  for change

• Manage and understand the doubts and concerns

• Dispel rumours

Which of the following is not part of the practical steps in the Change stage?

• Communicate often

• Dispel rumours

• Empower action

• involve people in the process

• Anchor the changes into the culture

Which of the following is not part of the practical steps in the Refreeze stage?

• Anchor the changes into the culture

• develop ways to sustain the change

• provide support and training

• celebrate success

• Communicate often

Put strategies in place to make sure that the new behaviour and change are stabilised and reinforced, which step?

• Unfreeze

• Thaw

• Change

• Refreeze

'Communicate Often' belongs to which stage?

• Change

• Refreeze

• Unfreeze

'Empower action' belongs to which stage?

• Change

• Refreeze

• Unfreeze