Renewals Review

How many billing types are there?

• One

• Four

• Not sure

• Three

What does RWIN mean?

What are the three types of renewal initials we work ?

• PREN, CREN, MREN

• AB, DB, EFT

• TV, VCR, DVD

• All of the above

True or False.

We never set a suspense to the agent.

True or False.

We send emails and texts to the insured based off the billing type.

On what page in epic will you find your work for the day ?

• Account detail

• Policy

• Home

• Activities

How do we send an email ?

What is policy clean up?

What are our follow up codes ?

• PREX, AEX, EX

• PREX, PAEX, PEX

• TV, VCR, DVD

• EFT, DB, AB, RNAB

Are we having fun yet?

• Yes

• No

• Not sure

• Ask me tomorrow