DQ REVIEWER

(HOSPITALITY)

What is hospitality?

• Hospitality is relationship between host and guest. This includes the reception and entertainment of guest, visitors, or strangers.

• Hospitality is relationship between host and fan. This includes the reception and entertainment of guest, visitors, or strangers.

• Hospitality is relationship between guest and host. This includes the reception and entertainment of guest, visitors, or strangers.

What is BLAST?

• B-elieve
  L-isten
  A-pology
  S-atisfy
  T-hanks

• B-eliefe
  L-isten
  A-pology
  S-atisfy
  T-hanks

• B-elieve
  L-isten
  A-pologize
  S-atisfy
  T-hanks

• B-elieve
  L-ook
  A-pologize
  S-atisfy
  T-hanks

What is OSAT?

What is the SERVICE EQUATION?

• SERVICE = Atmosphere + Product + Service / Cost

• SERVICE = Atmosphere + Product + Customer / Cost

• SERVICE = Atmosphere + Product + Customer / Sales

• none of the above

How many minutes/second to take Multiple Order?

• 3 mins or more

• 2 mins or less

• 3 mins or less

• 2 mins or more

We can leave raw materials under room temperature

What is the Shelf Life of Cake Crunch?

What is included in WE PROMISE CARD?​

• Make it right

• Smile and be friendly

• Flip you blizzard

• Say thank you

• uphold integrity

What is Temperature Danger Zone?

• 33-41F

• 40-140F

• 40-139F

• 41-140F

What is Food Bourne Illness

• disease that is carried to food by

  people.

• disease that is carried to people by

  food.

• disease that is carried to animal by

  food.

• disease that is not carried to people by

  food.