If you are planning to take time off, when is the latest you can submit your request?

• 2 weeks

• 5 business days

• 1 week

• Email your director the night before

As an employee at Mi Casa, we strive to use a ______ mindset when working with the children, staff, and management. This means that you are willing and ready to strive to be better each day and never stop learning!

All of the following are UNPROFESSIONAL ways to communicate with parents EXCEPT:

• Messaging a mom on Facebook

• Texting a parent to set up babysitting hours

• Sending a picture on Procare

• Getting a dad's phone number

All of the following are acceptable bottoms in the Mi Casa Dress Code EXCEPT:

• white skort

• olive, jean, or white shorts with a 5-inch inseam

• jeans or white pants with holes or frays

• olive or navy joggers

When are phones permitted to be out while on the clocked in?

• When your family calls

• While outside

• During nap time

• Cellphones should never be out

If a child is continuing to steal toys from another child at centers, which of the following would be appropriate? (multiple correct answers!!!)

• Get on their level and explain why we share toys

• Put the child in time out

• Bring the child over to the book center

• Say stop

Imagine you are in a classroom. A student is misbehaving and you need to redirect them. What actions should you take? (multiple correct answers!!!)

• Use positive redirection

• Explain the WHY of what is expected

• Give them a time-out

• Use a tone that matches their age/and action

If you are the closing shift, what is the minimum amount of time that is required when calling in? (multiple correct answers!!!)

• 30 minutes

• 1 hour

• At the opening of the center

• 2 hours

All the following should be on the DHS board EXCEPT

• lockdown procedures

• roster

• birthday list

• schedule

One of the parents hands you a bottle of Tylenol and asks you to give it to their child as needed. What should you do?

• Keep it in their bag and use every few hours

• Argue with the parent over the policy

• Just leave it in the child's bag and never use it

• Send them to the front desk and call for management