Offering Help and Service

You're carrying two bags and you're nearly home, when someone offers help to you. You don't want help and say, " ..."

• Actually, I'm fine thanks.

• Thanks, but no!

• If you don't mind.

• Thank you.

• Go away, please.

"That's very kind of you, but I'll manage." is an expression of ...

• Asking for help

• Accepting offer

• Offering help

• Refusing offer

• Offering a service

Ali : Excuse me, Mom. May I help you?

Mrs. Susi : Oh, Ali, yes please. I have a lot of things to do.

Ali : What can I do for you, Mom?

Mrs. Susi : You can arrange these books on the shelf.

Ali : Okay

The underlined words express--------

• offering help

• asking help

• refusing help

• accepting help

Fahri : Excuse me mom, May I help you?

Mom: Oh Fahri. Yes, please. I have a lot of things to do.

Fahri: What can I do for you mom?

Mom: You can arrange these books on the shelf

Fahri: Sure, mom

What will Fahri probably do?

• He will buy a shelf of book

• He will sell the books

• He will manage the books on the shelf

• He won't manage the books on the shelf

Maria : Oh no, I have to return this book to the library

Susan : What if I help you to retun the book?

Maria : -------------------

Susan : No worries. That's what friend should do.

• No, thank you. I can return by myself

• Yes, please. I manage bymyself

• Thank you very much. That's very kind of you

• No, thanks.

Ryan: I am interested in storytelling. It encourages me to have a creative thinking.

Jessy: Why don't you join a club of stroytelling?

Ryan: That's it. I have no information where should i get one.

Jessy: .................

Ryan: No problem.

What is the best offer based on the dialogue above?

• You help me find it.

• I'll help you find it. Do you mind?

• It's okay. You can join the club.

• What should you do?

Koko: Mulia Travel. May I help you?

Mr. Anton: ...................

Koko: Alright, Sir. Let me check a moment, please.

• Can I reserve two single rooms?

• Can I have a glass of orange juice?

• Could I book two tables, please?

• Could I have two tickets to Bali?

Receptionist: Good morning. Can I help you, Sir?

Mr. Josh: ......................... for tomorrow. Can we get one with view to the sea?

Receptionist: Certainly, Sir.

What is the best answer for the dialogue above

• I'd like to reserve a room

• I'd like to rent a car

• I need a table for two

• I'd like to buy an apartment

It's lunchtime and you want to eat with your friend, but he/she is busy studying. You offer to buy sandwiches for her/him and say, "I'll go and get some sandwiches, ..."

• if it's okay

• if it helps you

• if I want

• if you like

• if you know

You see someone with a heavy suitcase and you offer help. You say, "Would you like a ... "

• carry

• offer

• suggestion

• hand

• need